Al Khozama Investment Jobs General Manager in Riyadh Saudi Arabia

To lead and support the business, maintain, and improve company profitability. To support, supervise, manage, and administrate overall operations, proactively seeking business improvement to achieve business’s performance goal

• Control operations by developing effective policies, creating high standards and working to adjust when appropriate.
• Ensure an outstanding dining experience by regulating presentation, taste, service, and atmosphere for all guests; develop ways to cultivate a regular customer pool.
• Work to create a cohesive unit of people who effectively communicate.
• Create a professional atmosphere that sustains top employee safety standards and provides guidelines to personnel to eliminate hazards and dangers in the workplace.
• Lead the restaurant to achieve new and greater goals to stand above the competition within the industry.
• Maintains operations by implementing policies and standard operating procedures; implementing production, productivity, quality, and customer service standards; determining and implementing system improvements.
• Maintains customer satisfaction by monitoring, evaluating, and auditing food, beverage, and service offerings; initiating improvements; building relationships with preferred patrons.
• Accomplishes company goals by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
• co-ordinate restaurant operations during each shift
• monitor adherence to health, safety and hygiene standards in kitchen and restaurant
• interact with customers
• To observe the Company’s rules and procedures and carry out any reasonable request made by Senior Management

• Set operating goals and objectives.
• Ensure to permanently keep SOP’s, manual and recipes up to date
• Ensure that all legal requirements are met and properly communicated to the different team members
• Follow all appropriate health code and local jurisdiction food handling requirements, maintain food safety certifications, and model exemplary food health safety practices to employees.
• Maintains safe, secure, and healthy facility environment by establishing, following, and enforcing sanitation standards and procedures; complying with health and legal regulations; maintaining security systems.
• Ensure compliance with restaurant security procedure
• Determine and execute operating improvement
• Prepare and implement standard operating procedures

• To attend/lead daily management briefing sharing relevant information
• Look for new and innovative solutions to problems in the restaurant industry; use technology and social media to develop new ways to engage with customers; think; beyond what has already been done to create an even more productive establishment.
• To attend weekly management meeting and provide all relevant information.
• To ensure and efficient communication interdepartmental
• To attend daily team briefing
• To communicate in a transparent, efficient, and proactive manner through communication tools
• To communicate daily and weekly report to management
• maintain business records
• To proactively work with all departments

• Create a comprehensive business plan for the restaurant that considers the market, local competitors, sales revenue, and expenses.
• Set and monitor budgets
• Analyze budget variances and take corrective actions
• Establish and implement financial controls
• Implement and oversee cost cutting measures
• Plan and monitor restaurant sales and revenue
• Prepare an accurate portrayal of the finances of the restaurant, including bank accounts, spending, check pricing goals and food costs
• To properly administer and achieve financial reports
• Analyze the restaurant budget with personnel to find and price inventory, reduce expenses, review current pricing, and adjust purchasing strategies if needed.
• Establishes restaurant business plan by surveying restaurant demand; conferring with people in the community; identifying and evaluating competitors; preparing financial, marketing, and sales projections, analyses, and estimates
• Knowledge of budgets, inventories, and cost controls for FOH and BOH
• To ensure that operational budget is adhered and take corrective action if needed
• To monitor expenses and ensure respect of approval process
• To control and manage inventory

• To understand and anticipate needs
• To handle complaints in a friendly and effective way
• To always look for the best solution to fulfil guests’ expectations
• To show genuine interest and built confidence with the guests
• To approach and recognise all regular guests
• Ensure warm welcome to first comers for them to become your next regulars

• Accomplishes restaurant objectives by recruiting, selecting, orienting, training, assigning, scheduling, coaching, counselling, and disciplining management staff; communicating job expectations; planning, monitoring, appraising, and reviewing job contributions; planning and reviewing compensation actions; enforcing policies and procedures
• Maintains professional and technical knowledge by tracking emerging trends in the restaurant industry; attending educational workshops; reviewing professional publications; establishing personal networks; benchmarking state-of-the-art practices; participating in professional societies
• Provide accurate operational manning forecast
• Bring support in recruitment of new talents
• Monitor team performance
• Create succession plan
• Properly communicate sensitive and serious issues to appropriate people
• Act as a mentor for all.
• Treat all your colleagues and guests as they would expect to be treated
• Greet & Welcome all your colleagues while entering premises  
• Always be punctual, wearing the correct uniform respecting the grooming standards
• Always ensure that operations are conducted according to standards and health/hygiene/safety regulations
• Make every guest feels like they are unique & provide them the full experience
• Consider your colleagues as your internal guests across all Company departments
• Be smiley, friendly, and respectful with all
• Create a positive and open-minded environment for all
• Lead by example and act as a role mode
• Share experience with your colleagues encourage them to do the same
• Seize every opportunity to develop yourself and allow others to do the same.
• Support and help your colleagues providing them training and mentoring.
• Stay honest, authentic, and always seek to reach the extra mile.
• Embrace and respect all cultures
• Seize every opportunity to praise your colleagues and yourself for achievement

• Implement validated marketing tools to improve business performance
• Monitor trends
• Develop strategies to entice customers, including marketing plans, advertising campaigns, community outreach programs and research.
• Implement innovative ideas that will generate footfall
• Aware and establish competitor set benchmark
• Attracts customers by developing and implementing marketing, advertising, public and community relations programs; evaluating program results; identifying and tracking changing demands.