lvmh New Job Vacancies in Kuwait,Riyadh Saudi Arabia
Client Advisor Kuwait
Being part of LOEWE gives you the opportunity of learning new things every day and working with people passionate about what they do, in a fast moving and ambitious company.
As Client Advisor, you will ensure that our client service expectations are exceeded in a personable, playful, and engaging way, enabling you to deliver your individual and team goals.
Your role will be:
As Client Advisor, you will ensure that our client service expectations are exceeded in a personable, playful, and engaging way, enabling you to deliver your individual and team goals.
Your role will be:
- Achieve individual and store objectives.
- Connect with clients in an engaging emotional way to provide an exceptional and memorable client experience.
- Engage with all clients and develop long lasting relationships.
- Maintain relations with clients through regular communication and connection via email, phone, messages, or personalized notes.
- Master and transmit our brand history and heritage.
- Highlight our product categories through your product knowledge and storytelling.
- Develop and grow your client book, updating client information on the relevant company tools.
- Perform as a team player, participating and collaborating in all activities contributing to the overall objectives of the store.
- Actively participate in visual merchandising in accordance with LOEWE’s visual standards.
- Maintain products in an efficient, clean, secure, and organized manner; front and back of house.
- Support with inventory management and ad hoc back of house tasks.
- Follow the company’s policies and procedures including LOEWE’s standards in terms of grooming and behavior.
What is important for the role:
- Proven experience in achieving individual goals and contributing to team results.
- Experience within a similar customer centric role.
- Deep interest in Fashion, Art, and Culture.
- Be naturally inclusive and open minded.
- Confident, service orientated, adaptable and empathetic in style and approach.
- Effective communication skills with the sensitivities to build and maintain a client portfolio.
- Results driven with a commercial mindset without compromising on the Team Player attitude.
- Fluent in English and Arabic
Created in Spain in 1846, LOEWE celebrates over 175 years as one of the world’s major luxury houses. Since 2013, under LOEWE’s creative director, Jonathan Anderson, the brand has started a new chapter, presenting itself to the world as a house focused on craft and culture; evidenced through an intellectual yet playful approach to fashion, bold and vibrant Spanish lifestyle, and unmatched expertise with leather.
LOEWE has a rich legacy of craftsmanship dating back to its beginnings as a collective workshop and has long valued artisanal techniques in its approach to design and manufacture. These core values are reflected in the brand’s belief in the importance of craft in today’s culture, its modern interpretations of historical artistic achievements and its commitment to supporting contemporary art, craft, and culture around the world.
"Official Job Source: [ lvmh job Client Advisor Kuwait ]"
CLIENT ADVISOR Riyadh Saudi Arabia
LOEWE is one of the world’s major luxury houses, founded in 1846 in Spain. Today the Maison is under the creative direction of Jonathan Anderson, who has envisioned and crafted a bold new chapter for LOEWE, translating a prismatic and eclectic range of art influences into the medium of fashion.
LOEWE’s legacy of craftsmanship remains the living soul of the house, reflected in its ongoing commitment to supporting contemporary art, craft and design around the world.
In this role, you will be responsible for building the client relationships within the luxury market, while achieving goals through our company values.
Key Responsibilities & Tasks:
- Continuously meet or surpass monthly and yearly sales objectives, contributing to business growth and development.
- Surpass client expectations by providing an outstanding, personalized customer service, founded on enduring and meaningful relationships. Showcase deep knowledge of LOEWE’s products and the brand’s history and heritage.
- Exceed individual Key Performance Indicator (KPI) targets by delivering top-tier customer service.
- Utilize CRM tools effectively to gather valuable customer data for personalized client engagement and future opportunities.
- Foster a culture of collaboration and open communication with colleagues to enhance the working experience and maintain a positive workplace environment.
- Ensure both the sales floor and stockroom are well-organized per company policy.
- Contribute to the visual presentation of products, adhering to LOEWE’s standards.
- Uphold LOEWE’s image standards and guidelines.
- Adhere to all company policies and procedures.
- Record all pertinent customer information accurately in the database.
- Actively promote store events via email, phone, and personalized notes.
- Maintain an accurate and organized client book, initiating regular client contact and providing prompt follow-up on all sales, events, or client inquiries.
- Consistently address any client-related issues, including shipping and alterations.
- Play a role in general housekeeping and store image upkeep.
- Support shipping and receiving and inventory control as requested
Key Qualifications & Skills:
- Possess over three years of luxury fashion sales experience within a retail environment.
- Demonstrate a proven history of exceeding both individual and store targets while building enduring relationships with customers and colleagues.
- Exhibit exceptional communication skills, both verbally and in writing, along with the ability to manage multiple tasks simultaneously.
- Display strong organizational skills and follow-through.
- Embrace a team-oriented mindset with a strong desire to collaborate effectively.
- Thrive in a dynamic and fast-paced work environment.
- Show high adaptability and catering to different customer needs.
- Be open to working a flexible schedule, including evenings, weekends, and holidays, based on business demands.
- Foreign language knowledge a plus but not required.
Additional Information:
At our Maison, we offer a generous benefits package including medical insurance, bonus structure, paid time off, holiday pay, 401k, automatic employee contribution, and more We are an equal opportunity employer and value diversity at our company.
"Official Job Source: [ lvmh job Client Advisor Riyadh Saudi Arabia ]"
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