Majid Al Futtaim jobs in
Kuwait , Abu Dhabi, UAE ,Riyadh ,Saudi Arabia
Sales Associate - Abu Dhabi, UAE
Champion customer service excellence by understanding needs and ensuring exceptional experiences while addressing concerns professionally. Drive sales by achieving targets, using product knowledge to upsell and cross-sell creatively. Maintain store standards, ensuring cleanliness, organization, and stock replenishment. Adhere to security policies to minimize stock loss while leveraging advanced selling skills to enhance customer satisfaction. Assist customers in finding merchandise across Majid Al Futtaim Fashion brands if unavailable in-store.
REQUIREMENTS:
- High School Certificate
- 1-2 Years Industry Experience
- Good Communication Skills
- Excellent Customer Service
WHAT WE OFFER
At Majid Al Futtaim, we’re on a mission to create great moments, to spread happiness, to build, experiences that stay in our memories for a lifetime. We’re proud to say that over the past 27 years, we have built a reputation as a regional market leader in what we do. Join us!
Work in a friendly environment, where everyone shares positive vibes and excited about our future.
Work with over 45,000 diverse and talented colleagues, all guided by our Leadership Model.
"Source: Official : [Majid Al Futtaim job Sales Associate Abu Dhabi,UAE]"
Sales Associate Kuwait
BUSINESS INTRODUCTION
Majid Al Futtaim Holding is the leading shopping mall, retail, communities, entertainment developer and operator in the Middle East, North Africa, and Central Asia regions. With over 43,000 people, revenues of over US$ 11 Billion, and operations in 18 countries. Some of the iconic brands we carry include Mall of the Emirates, Carrefour, All Saints, Lego, City Center, Abercrombie & Fitch, & Vox Cinemas. We believe in making Great Moments for Everyone, Every day.
JOB TITLE
Sales Associate | Majid Al Futtaim Lifestyle | Operations
ROLE PROFILE:
- Be The Ultimate Champion of Customer Service Standards in Line with Majid Al Futtaim Guidelines, Understanding Customer Needs and Enabling the Fulfilment of an Exceptional Experience for The Customer.
- Ensure Customer Concerns Are Addressed Promptly and Professionally and Escalated in A Timely Manner to the Store Manager, When Necessary, Keep the Customer in Mind Through All Interactions.
- Achieve Set Sales Targets and Use Creative Ways to Exceed the Same, Keeping the Customer in Mind.
- Contribute To Enhanced Sales Targets with Thorough Product Knowledge, Taking Opportunities to Up Sell and Cross Sell.
- Ensure Store Standards Are Maintained at All Times, Supporting with Instore Tasks Including but Not Limited to Cleanliness, Tidiness and Replenishment.
- Comply With All Store Security Policies and Regulations, Minimizing Exposure to Stock Loss.
- Use Advanced Selling Skills in Order to Better Support the Customer’s Needs, Generate High Value Transactions, And Build a Consistent Flow of Repeat Custom
- Recommend, Select, And Help Locate or Obtain Merchandise Based on Customer Need in Other Majid Al Futtaim Fashion Brands and Stores, If Not Available Instore.
REQUIREMENTS:
- High School Certificate
- 1-2 Years Industry Experience
- Good Communication Skills
- Excellent Customer Service
Loyalty Associate Manager Riyadh Saudi Arabia
Role Summary
The Loyalty Associate Manager is responsible for implementing and optimizing the loyalty program within the assigned Country. The role holder is also responsible for handling operational issues of the existing loyalty programs within the country and supporting relevant initiatives.
ROLE PROFILE
- Support the development of compelling loyalty programs in collaboration with Corporate Head Office for acquisition of new customers and retention of existing customers.
- Negotiate with third-parties to bring the correct partnerships to the loyalty programme for effective and attractive retention mechanic on country level.
- Manage the collection of research for the development of reward categories and levels designed and updated in accordance with customer needs.
- Coordinate with Customer Intelligence function to understand key customer insights.
- Monitor the key performance indicators (KPIs) based on the program objectives for monitoring the progress of loyalty programs effectiveness.
- Collaborate with internal stakeholders to define the objectives of the loyalty programs based on understanding of consumer needs, competitive landscape, internal and external environment.
- Develop reports on existing loyalty programs and implement necessary actions for improvement or discontinuation of program.
- Follow up on technical issues when required and develop instructions on how to deal with similar problems when they arise in the future.
Requirements
- Bachelor’s Degree in Business Administration or relevant.
- 2-4 years of working experience in similar field and experience in Retail is a plus.
- Strong analytical and reporting skills.
- Good knowledge in finance and marketing is a plus.
- Proficient in Microsoft Excel is a must.
- Proficient in English is a must.
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