Radisson Blu Hotel Job Vacancies:Careers Kuwait
Réceptionniste Radisson Blu Hotel - Kuwait - Spa & Recreation
Description
Can you be our guests’ superhero? Can you support our members and guests ambitions to run longer, try harder, aim higher to achieve their goals? Then why not come and join us at the Radisson Hotel Group to Make Every Moment Matter! where our guests can relax and enjoy their stay!
The role is far more than just handing out towels, in the Leisure department we are committed not only to ensure that facilities are as they should be but striving to deliver a hospitality experience that is beyond expectation - creating memorable moments for our guests.
As Spa & Recreation Receptionist, you will join a team that is passionate about delivering exceptional service where we believe that anything is possible, whilst having fun in all that we do!
Interested then why not say Yes I Can! as we are looking for passionate people just like you!
Key Responsibilities of the Spa & Recreation Receptionist:
TASKS, DUTIES AND RESPONSIBILITIES
PROVIDING PROMPT, EFFICIENT AND COURTEOUS SERVICE IN VIKING CLUB
- Reports directly to and communicates with the Administrative Assistant or his/her instruction and input on all pertinent matters affecting the daily operation.
- Greet guest accordingly to standards stipulated under current Policy & Procedure, ensuring a warm friendly welcome to members and guests.
- Explain clearly the information about Viking Club’s facilities and other information such as membership details and etc.
- Handle members and guests complaints courteously and if unable to resolve refer to Supervisor / Manager immediately.
- Completing daily opening procedures and checking lists per relevant area.
- In charge of billing procedure (daily entry fees, classes and lockers).
- Responsible in doing daily end report and reconciliation.
- Follow up store requisitions and purchase request, requested by the Admin Assistant.
- Handles Telephone and courtesy manners as per company policy.
SECURITY, HEALTH AND SAFETY
- Is fully conversant with the hotel’s credit policy
- Informs Executive Housekeeper regarding lost and found objects
- Liaises with Security in investigation of thefts, accidents, and irregularities
- Ensures that all potential and real hazards are reported and removed immediately
- Fully understands the hotel’s fire, emergency, and bomb procedures
- Ensures that emergency procedures are enforced to provide for the security and safety of guests and employees
- Supports a safe hotel by applying hotel regulations, and adhering to existing laws and regulations
- Anticipates possible and probable hazards and conditions and takes action to prevent them from happening.
- Responsible Business: show involvement and be interested in environmental and/or social issues by participating in Responsible Business hotel and departmental activities
- Attends meetings and training required by the Director of Recreation
- Accepts flexible work schedule necessary for uninterrupted service to hotel guests
- Continuously seeks to endeavor and improve the Viking Club efficient operation, and knowledge of own job function
Is well updated on:
- Hotel fire, bomb and emergency procedures
- Hotel health and safety policies and procedures
- Hotel facilities and nearby sights of interest and importance (i.e. hospitals,stations, tourist sights)
- Short and long term hotel as well as corporate marketing and promotional programs
- Corporate clients and clients generating high business volume
- Union agreements
CONSTRAINTS:
- Is not allowed to sign purchase requests.
- Is not allowed to approve discounts or complimentary checks.
- Is not allowed to sign doctor permissions.
- Is not allowed to approve sick leave or days off for Employees.
- Is not allowed to bring out any hotel equipment or manuals.
CAREERS
Join us in our mission to make every moment matter for our guests and be part of the most inspired hotel company in the world. At Radisson Hotel Group we believe that people are our number one asset. As one of the world’s largest hotel companies, we are always looking for great people to join our team. If this sounds like an ambition you share, then start with us.
To find out more about the Radisson Hotel Group, our Culture and Beliefs, then why not visit us at careers.radissonhotels.com.
"Official Job Source: [ Radisson Blu Hotel Job Vacancies:Careers Kuwait ]"
Recreation Attendant
Do you like keeping up appearances? ! where our guests can relax and enjoy the experience!
Having things in the right place and the house being spotlessly clean and striving to deliver a hospitality experience that is beyond expectation - creating memorable moments for our guests.
As Recreation Attendant, you will join a team that is passionate about delivering exceptional service where we believe that anything is possible, whilst having fun in all that we do!
Interested then why not say Yes I Can! as we are looking for passionate people just like you!
Key Responsibilities of the Recreation Attendant:
- Supports the smooth running of the housekeeping department, where all aspects of the guest experience are delivered to the highest levels
- Works as part of a team that maximizes guest satisfaction and comfort, delivering a positive and timely response to guest enquiries
- Takes responsibility for the duties and tasks assigned to the role, ensuring that all work is carried out in a timely and professional manner
- Delivers on departmental plans and objectives, where hotel initiatives & targets are achieved
- Collaborates with their immediate report, ensuring that costs and inventory are controlled, that productivity and performance levels are attained
- Builds and maintains effective working relationships whilst promoting the company culture and values.
- Ensures adherence and compliance to all legislation where due diligence requirements and best practice activities are planned, delivered and documented for internal and external audit, performing follow-up as required
Requirements of the recreation Attendant:
- Experience in housekeeping beneficial but not essential
- Hands-on approach with a can-do work style
- Commitment to delivering exceptional guest service with a passion for the hospitality industry
- Ability to find creative solutions taking ownership for duties and tasks assigned
- Personal integrity, with the ability to work in an environment that demands excellence
-Strong communication skills
{{Radisson Blu Hotel, Kuwait}}
"Official Job Source: [ Radisson Blu Hotel Job Vacancies:Careers Kuwait ]"
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