Tesla Careers Saudi Arabia ,London
Our mission is to accelerate the world’s transition to sustainable energy. With global temperatures rising, the faster we free ourselves from fossil fuel reliance and achieve a zero-emission future, the better.
In pursuit of this mission, we make electric vehicles that are not just great EVs, but the best cars, period. We also produce and install infinitely scalable clean energy generation and storage products that help our customers further decrease their environmental impact. When it comes to achieving our goals, we pride ourselves in accomplishing what others deem impossible.
We are opening new factories and increasing our output everyday – join us in building a sustainable future.
Sales Advisor - H/F - Jeddah - Kingdom of Saudi Arabia
What To Expect
As a Sales, you will play a critical role in helping customers on their journey to ownership of a Tesla vehicle. You will be a product expert who is passionate about Tesla's mission and can communicate the benefits of owning a Tesla to potential customers. You will work with customers to understand their needs, educate them about Tesla vehicles, and guide them through the sales process to ensure they make an informed decision. You have relentless determination to succeed, and you are driven by the mission of Tesla to accelerate the world’s transition to sustainable energy. You are part of a larger sales and delivery team who works closely and flexibly on all tasks. You are expected to cooperate frequently and display a one-team mentality to achieve sales and delivery targets.
WhatYou'll Do
Responsibilities
- Be a product expert on Tesla vehicles and technologies and stay up to date with the latest developments and trends,
- Understand the needs and preferences of each customer and provide a personalized solution that meets their requirements,
- Provide detailed and transparent information about the benefits of owning a Tesla vehicle, including charging and maintenance costs, environmental impact, and driving experience,
- Guide customers through the sales process, including financing options, trade-ins, and delivery timelines,
- Be a trusted advisor to customers, answering any questions they may have and addressing any concerns or objections they may raise,
- Provide an exceptional customer experience that exceeds their expectations, building a long-term relationship with them,
- Meet or exceed sales targets and performance metrics.
What You'll Bring
- Passion for Tesla's mission and products, and a desire to share this with others,
- Excellent communication skills and the ability to build rapport with customers,
- The ability to explain complex topics to customers in simple terms,
- Focus on educating and understanding customers' needs,
- Ability to work in a fast-paced, high-pressure environment, and prioritize multiple tasks and deadlines,
- Strong attention to detail and organizational skills,
- Ability to work independently and as part of a team.
Customer Experience Specialist, Sales - London (Part Time)
- Proactively engage with customers visiting the store or events to identify potential leads, creating a pipeline of prospects through active interaction and data capture.
- Provide exceptional customer service by understanding customer needs, answering their questions and objections, and selling potential leads on the test drive experience, ensuring a positive and memorable experience.
- Execute successful lead capture strategies during events, ensuring maximum engagement and conversion opportunities.
- Efficiently manage and organize captured lead data, maintaining accuracy and completeness in CRM systems. Regularly update customer profiles with relevant information obtained during interactions.
- Build value for customers, understanding their requirements, presenting our vehicles, and effectively communicate the value proposition to drive conversion.
- Collaborate with sales teams, and other relevant departments to align strategies, share insights, and contribute to the overall improvement of the lead capture, sales processes, and product proposition.
- Maintain a positive and professional attitude at all times, providing an excellent customer experience that is reflective of Tesla's values.
- Excellent interpersonal skills with a natural ability to build rapport and engage with customers.
- Strong knowledge of Tesla's products, including vehicles, solar panels, and energy storage solutions.
- Ability to communicate information in an easy-to-understand manner.
- Proven track record of delivering excellent customer experiences.
- Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment.
- Flexibility to work on weekends and evenings as required.
- A passion for Tesla's mission to accelerate the world's transition to sustainable energy.
- Full UK driving licence held for 2 years and over.