Apparel Group Sales Associate Jobs in Oman ,Dubai, United Arab Emirates
Best Retail Company
Apparel Group is a multi-award-winning global fashion and lifestyle retail conglomerate based in Dubai, UAE, with operations across the GCC. Today, Apparel Group caters to millions of eager shoppers through its 2,300+ retail stores and 85+ brands on all platforms while employing over 27,000 multicultural staff.
Apparel Group is set to cross new barriers and create fresh benchmarks in the retail industry to become the topmost global retailer. The company has achieved mercurial growth in the last 26 years by introducing world-class labels from around the globe, including Nine West, Tommy Hilfiger, ALDO, Charles & Keith, Jamie’s Italian and Tim Hortons, to name a few.
Apparel Group is a global fashion and lifestyle retail conglomerate residing at the crossroads of the modern economy – Dubai, United Arab Emirates. Today, Apparel Group caters to thousands of eager shoppers through its 2,300+ retail stores and 85+ brands on all platforms while employing over 27,000+ multicultural staff.
Apparel Group has not only established a strong presence in the GCC – Bahrain, Qatar, Oman, Kingdom Of Saudi Arabia & Kuwait but also strategically expanded its reach to thriving markets in India, South Africa, Singapore, Indonesia, Thailand, Malaysia, and Egypt. Moreover, the company has set clear strategies to venture into promising emerging markets such as Hungary and the Philippines, showcasing its forward-thinking approach.
Apparel Group has curated a diverse portfolio of brands, offering an omni-channel experience. These brands, originating from the USA, Canada, Europe, Australia, and Asia, include leading names in fashion, footwear, and lifestyles such as Tommy Hilfiger, Charles & Keith, Skechers, ALDO, Crocs, Nine West, Calvin Klein, Aéropostale, Jamie’s Italian, Tim Hortons, Cold Stone Creamery, Inglot, and Rituals. This diverse range reflects the company’s versatility and adaptability.
Apparel Group owes its impressive growth to the vision and guidance of its owners: Founder and Chairwoman Sima Ganwani Ved and Nilesh Ved, both have taken the company from strength to strength since its inception in the last two decades.
Apparel Group Sales Associate - Levis Jobs in Oman
Job Description
Position Objective:
The Sales Associate is responsible for representing the brand by maximizing sales and delivering exceptional customer service. This role involves maintaining store standards, supporting visual merchandising, and assisting in the overall retail experience while adhering to operational duties as assigned by the Store Manager or Assistant Store Manager.
Key Responsibility:
Customer Service:
- Greet customers and assist them in selecting products that meet their needs.
- Convert window shoppers into buyers through proactive engagement.
- Promote the company's loyalty program to encourage repeat sales.
- Deliver top-tier customer service by following the company’s GUEST model (Greet, Understand, Explain, Sell, Thank).
- Stay informed about various brands within the group to offer effective suggestions and cross-selling opportunities.
- Educate customers on product features, benefits, materials, and care instructions.
Grooming / Attitude / Knowledge:
- Always present a well-groomed and professional appearance.
- Be flexible and available to work extended hours during peak sales periods.
- Stay up-to-date on product knowledge to minimize stock loss and provide accurate recommendations.
Merchandising:
- Ensure products are displayed in an attractive manner according to store layout standards.
- Adhere to visual merchandising (VM) guidelines and stock management protocols, especially for clearance items.
- Record and maintain accurate inventory records for incoming and outgoing stock.
- Upsell and cross-sell products to increase sales opportunities.
- Maintain strong knowledge of product inventory and promotions to communicate effectively with customers.
Process:
- Efficiently operate the Point of Sale (POS) system for billing and transactions.
- Balance the cash till at the start and end of shifts.
- Accurately process payments through cash, credit cards, vouchers, or automatic debits.
- Issue receipts, refunds, and change to customers correctly.
- Maintain vigilance regarding store security and ensure all loss prevention policies are followed.
- Replenish and re-merchandise stock on the sales floor to ensure product availability at all times.
Desired Qualification:
The ideal Sales Associate in a retail company should have a bachelor’s degree with effective communication and interpersonal skills in order to contribute to a welcoming customer experience, previous experience in a sales role is preferred.
Apparel Group Sales Associate Jobs in Dubai, United Arab Emirates
Job Description
POSITION OBJECTIVE
- The position is responsible to represent the brand by maximizing and contributing to the sales within the store through exceptional customer service and retail experience
- Perform various operational duties such as store maintenance and visual presentation standards as assigned by the store manager / assistant store manager
Key Responsibilities
Customer Service:
- Greet the customers and assist them in selecting the right product.
- Convert the window shoppers to ultimate buyers.
- Promote the Club Apparel Loyalty Program of the company for repeat sales
- Serve Customers with the highest standards and follow the company guideline of selling ( GUEST – Greet, Understand, Explain, Sell, Thank)
- Must be updated about the various brands of the group for suggestive selling to the customers Grooming / Attitude / Knowledge
- Must be presentable and well-groomed at all the times
- Flexible to work for extended hours during the Sale period
- Must possess up to date product knowledge and ensure minimal stock loss.
- Flexible to work for extended hours during the Sale period.
Merchandise:
- Ensure all stock is laid out and displayed in order to attract customers and also as per standard layout norms
- Ensure all VM guidelines are followed and all Stock Norms on clearance are maintained.
- Record the inventory inward / outward and maintain the report of the same Process
- Handle the POS (Point of Sale) / Billing Counter efficiently
- Tally money in the cash till during the beginning / end of the shifts
- Issue receipts / refunds / change to the customers correctly
- Process the payments by cash / credit cards / vouchers / automatic debits
- Ensure awareness and vigilance at all times of security in the store without any negligence
- Must be flexible to work for varied shifts and overtime as per the business requirement
- Adhere to SOP & Loss Prevention Policies
- Maintain confidentiality of the sales figures to the outside party