Caterpillar Inc SEM Sales Representative Jobs in ,Dubai United Arab Emirates

For 100 years, we’ve been helping customers build a better, more sustainable world. Our innovative products and services, backed by our global dealer network, provide exceptional value that helps customers succeed.

With 2024 sales and revenues of $64.8 billion, Caterpillar Inc. is the world’s leading manufacturer of construction and mining equipment, off-highway diesel and natural gas engines, industrial gas turbines and diesel-electric locomotives.

Caterpillar does business on every continent, principally operating through three primary segments – Construction Industries, Resource Industries and Energy & Transportation – and provides financing and related services through our Financial Products segment.

Engagements

Durabilité environnementale

Caterpillar has a long-standing commitment to sustainability, one of our five Values in Action and a strategic area of focus. It is part of who we are and what we do. We have a legacy of providing products and services that continually improve the quality of life and the environment by fulfilling society’s need for infrastructure including shelter, clean water, transportation and reliable energy – in a sustainable way.

Impact social

Since its founding in 1952, the Caterpillar Foundation has invested nearly $900 million to help improve the lives of people around the world. As a company, Caterpillar works alongside our dealers and our customers to build the societal infrastructure needed to make the world run. As a Foundation, we focus on the complementary human, natural and basic services infrastructure needed for individuals to thrive and communities to be resilient.

Diversité, équité et inclusion

At Caterpillar, we believe diversity and inclusion (D&I) is a journey, not a destination. We are committed to continually working to ensure our workplace is diverse and representative of the many customers we serve around the globe and that each person is respected, seen, heard and valued. We know that different perspectives help us do our best work, achieve great outcomes and make positive changes in the communities where we live and work. That’s The Power of Everyone.

 SEM Sales Representative

Career Area:Sales

Job Description

Your Work Shapes the World at Caterpillar Inc. 

When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

About Division

Shandong Engineering Machinery Co. Ltd. manufactured SEM branded wheel loaders in China for more than 60 years and became a wholly owned subsidiary of Caterpillar in 2008.

As an important strategic brand of Caterpillar, SEM has its own brand proposition, distribution channels, marketing strategy and product support. The SEM brand of wheel loaders, soil compactors, motor graders and track-type tractors are targeted to meet customers’ needs in China and overseas markets. SEM products meet or exceed regional industry requirements for quality and reliability.

Role Summary

We are looking for an SEM Sales Representative to lead and manage dealers' relationships with an objective of marketing the company products, services and assist in the development of dealer sales capability.

What You Will Do

• Demonstrate an understanding of the business model and act within the business process guidance on the reviewal and approval of variance programs and commercial actions.
• Design and assisting dealers on the forecast, sales/rental/used strategy planning, and sales techniques, supporting the rollout of new products.
• Performing regular sales performance reviews with dealers and ensuring implementation of corrective actions where needed.
• Leading the selling opportunities identification, customer satisfaction improvement and business relationship enhancement.

Skills You Will Have

• Customer Focus: Knowledge of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and ability to leverage that information in creating customized customer solutions.
• Industry & Product Knowledge: Knowledge of the organization's industry group, component product groups, trends, directions, major issues, regulatory considerations, and trendsetters; ability to apply industry knowledge appropriately to diverse situations.
• Decision Making and Critical Thinking: Knowledge of the decision-making process and associated tools and techniques; ability to accurately analyse situations and reach productive decisions based on informed judgment.
• Effective Communications: Understanding of effective communication concepts, tools, and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviours.
• Negotiating: Knowledge of successful negotiation concepts and techniques; ability to negotiate successfully across the organization and with external vendors and clients in a constructive and collaborative manner.
• Relationship Management: Knowledge of relationship management techniques; ability to establish and maintain healthy working relationships with clients, vendors, and peers.
• Business Development: Knowledge of business development tools, techniques, and approaches; ability to explore and develop potential areas of business growth for the organization.
• Value Selling: Knowledge of the principles and practices for selling products, technology, and services; ability to provide overall product/service 'value' and to differentiate support offerings that address clearly understood customer needs.

What Will Put You Ahead

• Proven experience (5 - 8 years minimum) In a similar role, within industries such as construction equipment, specifically in Africa and the Middle East.
•  A completed university degree in Engineering, or related field.
•  Must be proficient in English, French, and Arabic. 
• Ability to use 'value selling' techniques to successfully engage customers.
• Research the customer's industry demands and customize a plan before attempting sales calls.
• Discuss issues and considerations regarding current 'value selling' practices and recommend potential improvements.
• Ability to quantify proposed costs, benefits and value in customer terms.
• Define and document value-added activities and their benefits to customers beyond the initial sales transaction.