Qatar Airways Careers Openings in Jeddah, KSA ,Doha, Qatar
Qatar Airways is the national airline of the State of Qatar. Based in Doha, the Airline’s trendsetting on-board product focuses on: comfort, fine cuisine, the latest in-flight audio & video entertainment, award-winning service and a modern aircraft fleet averaging around 5 years of age
Awards by industry audit Skytrax:
- Airline of the Year (2011, 2012, 2015, 2017, 2019, 2021, 2022)
- World's Best Business Class (2013, 2014, 2016, 2017, 2018, 2019, 2021, 2022)
- Best Business Class Airline Lounge (2014, 2016, 2021)
- Best Airline in the Middle East (2014, 2015, 2017, 2018, 2021)
- Best Airline Staff in the Middle East (2016)
- Best Business Class Seat (2015, 2019, 2021)
- Best Business Class onboard Catering (2021)
Qatar Airways serves more than 160 key business and leisure destinations worldwide, with a fleet of over 200 aircraft. The airline flies to Australia, Asia, Europe, Middle East, Africa, North America, and South America.
Qatar Airways is looking for the very best candidates to help support the Airline's incredible growth. Visit http://bit.ly/QRvacancies to land a great career.
Please visit www.qatarairways.com/support if you require a response to a formal complaint.
Airport Services Agent - Jeddah, KSA
About the role:
We are recruiting for an Airport Services Agent based in Jeddah, Kingdom of Saudi Arabia.
In this role you will deliver excellent service at the airport, helping create a stress-free environment for customers travelling with Qatar Airways. You will ensure passengers receive total quality service and adhere to the safety policy and security standards of the company.
Role Accountabilities:
- Delivering the highest level of Customer Service at all customer touch points
- Constant liaison with Check-in, Boarding Gate, Ramp, Cargo, Lounge.
- Supervising service partners’ activities for the smooth acceptance of passengers.
- Directing Arriving/Departing passengers to respective areas such as Arrival Hall, Transfer Area, Departure Gate, Lounge, etc.
- Checking entry requirements (visas, residence permits) are met
- Coordinating with Cargo, Fueling company, Baggage Make up Area, aircraft loading team, catering suppliers for a smooth turnaround
- Handling of company mail
- Performing pre- and post-flight administration duties
- Handling baggage claims
- Ensuring compliance with QR Safety and Security requirements.
- On Time Performance
Be part of an extraordinary story
Your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make. You’ll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to be a part of our future, and build the life you want while being part of an international community. Our best is here and still to come. To us, impossible is only a challenge. Join us as we dare to achieve what’s never been done before. Together, everything is possible.
Qualifications
- To be successful in this role you will need:
- Experience in a similar customer facing role within airport environment.
- Knowledge of airport functions including passenger and baggage handling, Weight and Balance, and Dangerous Goods Regulations is required.
- Ability to work shifts, including weekends, is essential.
- Excellent communication in English language is a must.
About Qatar Airways Group:
Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We’ve grown fast, broken records and set trends that others follow. We don’t slow down by the fear of failure. Instead, we dare to achieve what’s never been done before. So whether you’re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community.
Qatar Airways Shop Team Leader Jobs in Doha, Qatar
About The Role
The Shop Team Leader is responsible for assisting Duty Manager in managing shift operations, focusing on sales and gross profit targets through excellent customer service and effective management of the sop sales team. He/she coordinates interaction between the shop and the warehouse to ensure first class merchandising and customer service at all times
- Assist Duty Manager in organizing daily operational shop requirements such as staffing, cash and stocking to ensure sales are maximized and company policy and procedures are followed by the staff.
- Assist Duty Manager in carrying out daily priorities on a shift basis to ensure work flow is completed within the required timeline.
- Monitor and maintain appearance of retail shop operation through taking floor walks within and outside QDC premises to ensure that the shop is clean and safe for both customers and employees.
- Monitor stock movement from warehouse to shop by working with warehouse team ensuring proper stock rotation and shelves are fully merchandised with correct products to maximize sales opportunities.
- Perform random spot checks on prices, promotion posters and signages to ensure that it reflects correct detail and information.
- Conduct on-the-job training for all sales team to help improve their customer service and product knowledge skills to better serve the customer.
- Assign staff distribution (weekly) ensuring service sequence is maintained at high standards at all times. Communicate special promotion and new product launches by conducting pre-shift briefings, ensuring that the team is well briefed and trained prior to launching new products and promotions.
- Ensure QDC customer service counter is manned at all times by positively responding to guest feedback or complains in a friendly and efficient manner, and accordingly brings all complaints to Duty Manager or Manager Retail and Permit Operations attention for future improvement.
- Perform other department duties related to his/her position as directed b the Head of the Department.
Join us as we dare to achieve what’s never been done before.
About You
- The successful candidate will have the following:
- Bachelor’s Degree or Equivalent
- Minimum of 1 years of job-related experience
- Job Specific Skills
- Command of English language both written and oral.
- Proven ability to manage staff on day to day basis.
- Basic computer skills.