Careers & Recruitement KLIQ in Riyad,Saudi Arabia
Kliq is a cutting-edge influencer marketing platform that connects brands with relevant creators to drive impactful campaigns. We empower businesses to reach their target audiences through authentic and engaging content, maximizing ROI and brand awareness. We are seeking a highly motivated, client-focused superstar with fluency in both Arabic and English to join our team of driven professionals and accelerate our growth in the KSA market.
Kliq is a dynamic, early-stage influencer marketing platform poised to revolutionize how brands and creators connect in Saudi Arabia. We streamline campaign management with data-driven, transparent solutions, empowering both brands and creators. Join us at this exciting stage to shape the future of influencer marketing in the region!
As a Client Success Specialist at Kliq, you will be a key player in building strong, lasting relationships with our early adopters in the Saudi Arabia market. You will be responsible for ensuring our clients achieve significant value from our platform, driving adoption, identifying growth opportunities, proactively addressing their needs, and serving as their champion within Kliq. You will also work closely with the Business Development team to ensure a smooth and effective onboarding experience for new clients. Your focus will be on maximizing customer satisfaction, fostering loyalty, and contributing to our expansion in this dynamic market.
- Comprehensive compensation package (base + commission).
- Medical Insurance.
- An entrepreneurial environment with room for growth.
Be part of a rapidly growing and innovative company.
Opportunity to work in the exciting and dynamic field of influencer marketing.
Flexible work environment.
Customer Success Specialist KLIQ Jobs in in Riyad,Saudi Arabia
- Client Onboarding: Collaborate with the Business Development team to onboard new clients onto Kliq’s platform, ensuring a seamless and efficient transition. This includes guiding clients through the platform's features, best practices, and initial setup.
- Account Growth: Analyze customer accounts to identify opportunities for expansion and improvement. Develop and execute strategies for upsells, cross-sells, and ensuring long-term account retention within the market.
- Relationship Management: Build and nurture strong, trusted relationships with our clients, providing strategic advice, consistent support, and a deep understanding of their unique needs and the local market landscape.
- Retention Strategy: Proactively address any issues or concerns, implement effective solutions, and collaborate closely with internal teams to minimize churn and build long-term partnerships.
- Customer Advocacy: Serve as the voice of our clients within Kliq, sharing their valuable feedback to influence product improvements and enhance the overall experience.
- Data-Driven Insights: Monitor and report on account performance metrics, utilizing data to inform strategies and optimize results for our clients in Saudi Arabia.
- A strong customer-first mindset with a proven ability to align business strategy to client needs, particularly within the Saudi Arabia market.
- Outstanding verbal and written communication skills in both Arabic and English, with the ability to effectively engage diverse audiences.
- Experience in account management, customer success, or sales, with a track record of achieving retention or sales goals. Experience within the Saudi Arabia market is highly desirable.
- Strategic and creative thinking to uncover growth opportunities and address challenges unique to the Saudi Arabia business environment.
- Proficiency with CRM tools and data analysis for decision-making and strategy development.
- Strong collaboration skills to work effectively across sales, marketing, product, and support teams.
- Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint).
- Experience in running successful Influencer Marketing campaigns.
- Experience with early-stage SaaS platforms.
If you're passionate about client success and eager to make a tangible impact on the influencer marketing landscape in Saudi Arabia, we encourage you to apply. Join us in building lasting partnerships and empowering our clients to achieve their goals with Kliq.
Business Development Executive (Brand Acquisition) KLIQ Jobs in Riyad,Saudi Arabia
As a Business Development Executive at Kliq, you will drive the full sales cycle, from conducting engaging software demonstrations to closing subscription deals with brands. You will proactively identify and engage prospective clients, educating them on how our platform can achieve their goals, and play a crucial role in expanding our client base. This position is ideal for individuals with strong sales acumen, a passion for digital marketing, and a drive to establish Kliq as the leading influencer marketing platform in the market.
- Develop and maintain a robust sales pipeline through proactive prospecting, lead generation, and qualification of key decision-makers across various channels
- Conduct product demonstrations to potential brands, showcasing Kliq platform's value and features.
- Understand brand needs and tailor solutions to address their specific marketing objectives, selling on strategy, value and ROI.
- Build strong relationships with key decision-makers.
- Negotiate and close subscription agreements with brands, ensuring mutually beneficial terms.
- Achieve and exceed monthly and quarterly sales targets.
- Build credibility and trust while influencing buying decisions.
- Maintain regular communication with clients throughout the sales cycle and the initial post-sale period, ensuring client satisfaction.
- Serve as the voice of the customer and collect feedback to drive continuous improvement across all areas, including product.
- Maintain comprehensive sales records, including client interactions, pipeline status, and personal performance, within the CRM system to ensure accurate reporting and tracking against targets.
- Work cross-functionally with other teams (Product, Marketing, Customer Success).
- Highly motivated and driven individual seeking a career in SaaS Sales.
- Excellent written/oral communication skills in both Arabic and English.
- Solution-oriented, challenge-embracing, and client-focused.
- Entrepreneurial mindset with a focus on personal growth and achievement.
- Demonstrates ownership and pride in performance.
- Self-motivated and thrives in fast-paced environments.
- Team player with a positive, collaborative attitude.
- Resilient, views mistakes as learning opportunities, and values feedback.
- Proven track record of sales success, preferably in a commission-driven SaaS environment.
- Strong understanding of digital, social, and influencer marketing.
- Ability to confidently conduct product demonstrations and explain SaaS technology.
- Excellent communication, presentation, and negotiation skills.
- Ability to build strong client relationships.
- Strong organizational and time management skills.
- Proficiency in CRM software and Microsoft Office Suite.
- Existing network of brand contacts is a significant advantage.
Marketing Executive KLIQ Jobs in Riyad,Saudi Arabia
- Marketing Calendar Execution: Implement and manage the marketing calendar to ensure timely execution of planned activities aimed at building brand awareness and acquiring brands, agencies, and creators.
- Brand Awareness & Acquisition: Execute marketing initiatives to enhance Kliq's brand visibility and attract new brands, agencies, and content creators to the platform.
- Marketing Agency Liaison: Serve as the primary point of contact with Kliq's marketing agencies, ensuring accurate and timely delivery of campaigns.
- Campaign Performance Monitoring: Monitor and track the performance of all marketing campaigns, providing regular reports and insights for optimization.
- Social Media Management: Develop and implement social media strategies, create engaging content, manage calendars, monitor trends, and analyze performance.
- Community Management: Engage with the online community, respond to inquiries, and foster a positive brand image.
- Design & Artwork: Create compelling marketing artwork and visuals for social media, presentations, and other marketing materials using tools like Adobe Illustrator and Photoshop.
- Reporting & Analysis: Generate reports on marketing activities and analyze data to inform future strategies.
- Cross-functional Collaboration: Work closely with sales, product, and technology teams.
- Bachelor's degree or equivalent in Marketing or a related field.
- 2-3 years of experience in a marketing role.
- Proven proficiency in graphic design using Adobe Illustrator and Photoshop.
- A creative mindset with a strong eye for visual content.
- Excellent attention to detail and organizational skills.
- Strong written and verbal communication skills in both English and Arabic.
- Experience managing social media for businesses.
- Familiarity with the Influencer Marketing landscape.
Ready to be a key player in a growing tech startup and make your mark on the influencer marketing scene? Apply now and let's build Kliq’s brand together!