Food And Beverage Supervisor Red Sea Global Hospitality Jobs in Saudi Arabia

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Food And Beverage Supervisor 

Join Red Sea Global Hospitality and become part of a team leading the change in responsible development and regenerative tourism.

• Job title: Food and Beverage Supervisor
• Department: Food & Beverage
• Reporting to: Restaurant Manager

As Food and Beverage Supervisor, your role is to serve the needs of the business, our guests and our colleagues by supporting the overall Food & Beverage operations of the property to maximize customer satisfaction, employee performance, and business results.

Please note that the responsibilities outlined below are not exhaustive. Red Sea Global Hospitality employees continuously innovate in caring for the needs of the business, their guests, and their colleagues. As Food and Beverage Supervisor, you will need to:

• Encourage and guarantee guest satisfaction by cultivating and sustaining a positive team environment, focusing on employee satisfaction and delivery of prompt, courteous service. 
• Deliver all orders promptly and courteously, while upholding a positive image during every guest interaction and by ensuring cleanliness in guest areas.
• Ensure complete guest satisfaction by supervising the prompt and courteous delivery of all food and beverage orders in Restaurants and Room Service.
• Ensure that guests are satisfied by assisting with serving, seating, effective communication with kitchen, and by striving to speak to all guests.
• Assist in continuously motivating and training the employees.
• Open and close shift in accordance with Manager’s Checklist.
• Train, maintain and implement all Red Sea Global Hospitality Service Standards
• Perform revenue and check control procedures correctly during the shift.
• Ensure a safe and clean work environment for all employees and guests.
• Collect and utilize the necessary tools for managing shifts (i.e. schedules, floor plans, reservations, checks)
• Discover solutions to address potential issues such as call outs, last minute bookings, or any other daily challenges.
• During the shift, remain on the floor and ensure adequate coverage.
• Ensure that high quality products are being served.
• Maintain proper grooming and uniform standards.
• Plan and oversee an effective repair and maintenance program through the use of work orders, inspections, etc.
• Exercise station rotation to guarantee fair distribution of stations. Supervise daily employee relations (i.e. scheduling, time adjustments, etc.)
• Assist with employee performance as needed to guarantee guest satisfaction. Aid in establishing a successful training program for both new and existing team members.
• Encourage and promote problem solving among team members through effective training and empowerment to guarantee guest satisfaction.
• Establish effective communication with team members to earn their trust and respect through hard work. Maintain fair and consistent counseling and/or disciplinary procedures in accordance with Red Sea Global Hospitality’s Guarantee of Fair Treatment Policy
• Identify and suggest incentive programs, fresh concepts, and operational strategies.
• Perform any additional duties as required for operational smoothness.