Jobs Opening at City Centre Rotana Doha Qatar
City Centre Rotana is a 5 star hotel located in the heart of Doha, connected to City Center Mall and mere steps from the new Doha Exhibition and Conference Centre. The hotel is nestled in the key business and commercial district of West Bay and just 30 minutes’ drive from the new Hamad International Airport. The perfect choice for both business and leisure travellers.
An elegant hotel with 381 guest rooms, suites and apartments spread over 47 floors. Each contemporary room features floor to ceiling windows that have an exceptional view of the sea and city skyline. The hotel features the iconic Club Rotana Lounge on the 24th floor, which is a hotel within a hotel delivering an outstanding and personalized hospitality experience. Guests are spoilt for choice with 7 distinctive dining venues that set the hotel apart as a destination in itself. There is something to suit everyone's tastes at Rotana's restaurants, bars and lounges in Doha with a variety of scrumptious international and oriental dishes.
For conferences, exhibitions, meetings, weddings and social events the hotel offers an extensive range of multi-functional meeting and event spaces. Bodylines Fitness & Wellness Club, offers a fully equipped gym, massage treatments, outdoor terrace and swimming pool. City Centre Rotana Doha is bringing Rotana’s distinctive brand of hospitality to Qatar.
Sales Executive City Centre Rotana Doha Jobs in Doha, Qatar
We are currently seeking for passionate and dynamic guest focused Sales professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests.
As a Sales Executive you are responsible to implement all sales activities and maximize business opportunities in your specific area of responsibility under the general guidance and supervision. The role involves generating and maintaining customers of defined accounts and areas through sales activities like face to face sales calls, telephone calls or entertainment and will include key responsibilities such as-
- Maintain a high level of exposure for the hotel through direct sales
- Ensure comprehensive and complete coverage of own portfolio, covering all levels of accounts’ managerial and departmental executives for a comprehensive client servicing, achieving targets and maximum productivity
- Implement and execute all sales objectives and action plans to reach and exceed targets set
- Solicit and serve transient and group business and meetings
- Ensure that selling strategies are adhered to during negotiations and maximize up selling opportunities whenever possible
- Ensure comprehensive and up to date knowledge of properties’ unique selling points, features, amenities, services and policies
- Formulate corporate offer letters and yearly contracts and any other required business correspondence
- Provide feedback on changing marketing conditions, including trends in the competition, as a result of direct sales solicitation, telephone and / or direct mail
You should be holding preferably a degree in sales & marketing and minimum two years post graduate work experiences in a similar position. Good computer skills and a perfect command of English is a must.
The ideal candidate will be a vibrant and innovative individual. You will be able to work independently and promote at all times the brand image and market status, as well as maintain accurate documentations and accounts record on all clients assigned, while possessing following additional competencies-
- Understanding Hotel Operations
- Effective Communication
- Planning for Business
- Supervising People
- Understanding Differences
- Supervising Operations
- Teamwork
- Adaptability
- Customer Focus
- Drive for Results
Head Waiter / Head Waitress - Room Service City Centre Rotana Doha Jobs in Doha, Qatar
We are currently looking for dynamic, and self motivated Food & Beverage professionals who assist to organize and direct a team that develops top quality of food & beverage products, with prompt, accurate and personalized service.
As a Head Waiter/ Head Waitress you are responsible to provide professional service to our guests, ensuring their restaurant visit will become a memorable dining experience whereby your role will include key responsibilities such as-
- Work in close cooperation with the Kitchen and Stewarding as well as the Outlet Cashiers to ensure a smooth running operation
- Conduct regular training sessions with the assigned team in line with the departmental SOP’s
- Monitor duty schedules for the respective team
- Ensure the proper appearance and grooming of assigned employees
- Work towards the timely set up of the assigned Food & Beverage outlet, according to the meal settings and in line with the opening hours
- Handle the welcome of arriving guests and their seating through the hostess and take over, if she is not available
- Maintain a professional and friendly relationship with the outlet patrons to ensure their well-being
- Familiar with the outlets menu, promotional activities and other relevant issues concerning the outlet and the hotel
- Contribute to meet and maximize the monthly revenue budget for the respective outlet
- Education, Qualifications & Experiences
- You should ideally have a diploma / degree in the hospitality field with a maximum of two years experiences in a similar role. You must also have fluency in both written and spoken English and a wide familiarity with Micros would be desirable. Previous experiences in leadership and supervisory roles are a definite plus.