Rayhaan Hotels & Resorts Jobs in Saudi Arabia,Doha, Qatar
In this ever-changing world, some of our guests seek luxury accommodation that reflects their own values, in consideration of the needs of our guests we have introduced an alcohol-free option to Rotana’s hotel and resort portfolio. The product brand, Rayhaan Hotels and Resorts, respects our guests' beliefs and culture whilst fostering the image of a new Arabia in today’s world. In Arabic, the word ‘Rayhaan’ describes an aromatic plant which is mentioned in the sayings of prophets within the Holy Quran. Rayhaan properties are a breath of fresh air, with their modern design cues complementing the values of Arabian culture. To our valued patrons, Rayhaan respects you while adhering to the world-class standards on which Rotana has built its reputation. The alcohol-free concept is an entirely new proposition in the region and the market.
Sales Manager - Saudi Talent Rayhaan Hotels & Resorts Jobs in Saudi Arabia
As a Sales Manager, you will be responsible for leading and managing a team of sales representatives to achieve sales targets and drive revenue growth. You will also be involved in developing sales strategies, identifying new business opportunities, and maintaining strong relationships with clients.
- Develop and implement sales strategies to achieve revenue targets.
- Lead, motivate, and manage a team of sales representatives.
- Identify new business opportunities and market trends to maximize sales.
- Build and maintain strong relationships with key clients.
- Monitor sales performance and provide regular reports to senior management.
- Collaborate with other departments to ensure seamless operations and customer satisfaction.
- Stay up-to-date with industry best practices and market trends.
- Saudi Nationality is required.
- Bachelor's degree in Business Administration or related field.
- Proven experience in sales, with a track record of achieving targets.
- Strong leadership and management skills.
- Excellent communication and negotiation skills.
- Ability to work in a fast-paced and dynamic environment.
- Knowledge of sales techniques and best practices.
- Valid driving license.
- Strong leadership and management abilities
- Excellent communication and interpersonal skills
- Proven track record in achieving sales targets
- Strategic thinking and planning capabilities
- Familiarity with sales techniques and sales management tools
- Ability to mentor and coach sales teams
- Strong negotiation and persuasion skills
- Proficiency in CRM systems and sales analytics
- Understanding of market trends and customer needs in the Saudi market
- Fluency in Arabic and English languages
Reservation Agent - Saudi Talent Rayhaan Hotels & Resorts Jobs in Saudi Arabia
- We are looking for a detail-oriented Reservation Agent to assist customers with their booking needs, handle inquiries, and provide excellent customer service.
- Job Responsibility-
- Answer incoming calls and assist customers with booking reservations.
- Provide information about availability, pricing, and policies.
- Process reservations accurately and efficiently.
- Handle customer inquiries and resolve any issues or complaints.
- Coordinate with other departments to ensure smooth booking processes.
- Maintain accurate records of reservations and customer interactions.
- Candidate Requirements-
- Proven experience as a Reservation Agent or similar role.
- Excellent communication and customer service skills.
- Ability to work in a fast-paced environment.
- Strong attention to detail and accuracy.
- Familiarity with reservation systems and booking software.
- Ability to work well in a team.
- Excellent communication skills
- Customer service orientation
- Ability to multitask and work under pressure
- Strong problem-solving skills
- Attention to detail
- Knowledge of reservation systems and software
- Ability to work in a team
- Time management
- Conflict resolution skills
- Sales skills
Front Desk Agent Rayhaan Hotels & Resorts Jobs in Doha, Qatar
- We are currently looking for dynamic, and self motivated Front Office professionals who want to move their careers forward.
- As a Front Desk Agent you are responsible to provide professional and customer focused service to our guests, ensuring their stay will become a memorable experience and your role will include key responsibilities such as-
- Provide prompt, courteous and efficient service to all guest, so as to achieve a high level of customer satisfaction through personalized service from arrival till departure
- Ensure guests are personally greeted by name, if known and escorted to their room to make them feel expected and welcomed
- Conduct in room & hotel familiarization and assist guest in hotel activity enquiries / requests
- Maintain an up to date knowledge of hotel information and local services, including operating hours, promotions, events, attractions and any allied information to respond to guest queries
- Maintain an awareness of rate levels to be sold on a daily basis and the occupancy levels
- Accurately administer Front Desk cashiering standards and comply with all laid down systems, policies and procedures
- Process accounts from check-in to check-out, ensuring accurate postings of all incidental charges using computerized Front Office systems
- Maintain the privacy of all guests by ensuring that no details of the guests are disclosed
- Demonstrate a complete understanding of the hotel’s policies, procedures and service standards and have full knowledge of the hotel facilities and happenings
Education, Qualifications & Experiences
- You should ideally have a degree in hospitality with previous experiences in the Front Office Department within a hotel. Excellent written and verbal English communication skills and knowledge in an additional language, along with strong interpersonal and problem solving abilities are essentials. Computer literate and previous experiences with Opera are an advantage.
The ideal candidate will be customer driven and an extremely proactive and ‘switched on’ personality with an outgoing, charismatic and approachable character. You will work well under pressure in a fast paced environment and be a great team player, who thrives in working with a multi-cultural team and guests alike, while possessing following additional
- Understanding the Job
- Taking Responsibility
- Recognizing Differences
- Customer Focus
- Adaptability
- Teamwork