B2B Account Manager - Uber Shuttle Jobs in Riyadh Saudi Arabia
We are Uber. The go-getters. The kind of people who are relentless about our mission to help people go anywhere and get anything and earn their way. Movement is what we power. It’s our lifeblood. It runs through our veins. It’s what gets us out of bed each morning. It pushes us to constantly reimagine how we can move better. For you. For all the places you want to go. For all the things you want to get. For all the ways you want to earn. Across the entire world. In real time. At the incredible speed of now.
The idea for Uber was born on a snowy night in Paris in 2008, and ever since then our DNA of reimagination and reinvention carries on. We’ve grown into a global platform powering flexible earnings and the movement of people and things in ever expanding ways. We’ve gone from connecting rides on 4 wheels to 2 wheels to 18-wheel freight deliveries. From takeout meals to daily essentials to prescription drugs to just about anything you need at any time and earning your way. From drivers with background checks to real-time verification, safety is a top priority every single day. At Uber, the pursuit of reimagination is never finished, never stops, and is always just beginning.
At Uber, growth comes from seizing opportunities. Here, big challenges lead to real progress as you expand your skills, drive your career forward, and make a tangible impact. With support, autonomy, and a fast-paced environment, you’ll build a career that’s always moving—just like the world we impact.
Millions of rides a day. Zero emissions. That’s our commitment to every single person on the planet. The path there will be electric. It will be shared. It will be with buses and trains and bicycles and scooters. These monumental changes won’t come easy. Or fast. But we have a plan to get there, and we need you to come along for the ride.
Our inclusive culture empowers employees to be themselves and build meaningful connections. At Uber, our global ERGs are unique, offering direct access to leadership and a strong support system. Our diverse experiences and perspectives help us build better products for the world.
Our inclusive culture empowers employees to be themselves and build meaningful connections. At Uber, our global ERGs are unique, offering direct access to leadership and a strong support system. Our diverse experiences and perspectives help us build better products for the world.
What moves us, moves the world
At Uber we’re reimagining the way the world moves for the better. That means being bold in our decisions and building for something bigger. For us, all of that starts with helping people go anywhere and get anything: cars, takeout, motorcycles, groceries, bikes, people, scooters, items, trucks, buses. It’s what we know and what we do best. And we do it at the speed of now.
We show up for millions of people across the globe who rely on the Uber platform every day, allowing you to find tremendous purpose in the work you do. We bridge digital and real worlds, powering movement and shaping communities.
La vie chez Uber
Go boldly together
At Uber, we create an environment where excellence is the norm, and where we invest in each others’ success. You’ll be surrounded by exceptionally smart people that will inspire and motivate you to do career-defining work.
Change drives everything we do. We move fast and stay resilient, creating a dynamic environment where we adapt to change quickly. The pace keeps us energized, challenging us to keep growing through exciting work that moves our business forward and has a tangible impact for people and communities across the globe.
Nos valeurs
Our values aren’t just our shared beliefs; they are the mindsets we embrace, the choices we make, the actions we take.
Go get it
Bring the mindset of a champion
Our ambition is what drives us to achieve our mission. How we define a champion mindset isn’t based on how we perform on our best days, it’s how we respond on the worst days. We hustle, embrace the grind, overcome adversity, and play to win for the people we serve. Because it matters.
Trip obsessed
Make magic in the marketplace
The trip is where the marketplace comes to life. The earner, rider, eater, carrier and merchant are the people who connect in our marketplace - and we see every side. This requires judgment to make difficult trade-offs, blending algorithms with human ingenuity, and the ability to create simplicity from complexity. When we get the balance right for everyone, Uber magic happens.
Build with heart
We care
We work at Uber because our products profoundly affect lives and we care deeply about our impact. Putting ourselves in the shoes of the people who connect in our marketplace helps us build better products that positively impact our communities and partners. Our care drives us to perfect our craft.
Stand for safety
Safety never stops
We embed safety into everything we do. Our relentless pursuit to make Uber safer for everyone using our platform will continue to make us an industry leader for safety. We know the work of safety never stops, yet we can and will challenge ourselves to always be better for the communities we serve.
See the forest and the trees
Know the details that matter
Building for the intersection of the physical and digital worlds at global scale requires seeing the big picture and the details. Knowing the important details can change the approach, and small improvements can compound into enormous impact over time.
One Uber
Bet on something bigger
It’s powerful to be a part of something bigger than any one of us, or any one team. That’s why we work together to do what’s best for Uber, not the individual or team. We actively support our teammates, and they support us - especially when we hit the inevitable bumps in the road. We say what we mean, disagree and commit, and celebrate our progress, together.
Great minds don't think alike
Diversity makes us stronger
We seek out diversity. Diversity of ideas. Identity. Background. Experience. Education. When we understand the incredible diversity of the people who connect on our platform, we make better decisions that benefit the world.
B2B Account Manager - Uber Shuttle
About The Role
Uber Shuttle is seeking a strategic and highly motivated Account Manager to join our B2B team.
This is more than just a client management role. it's an opportunity to become a trusted advisor and a key driver of growth. You'll partner directly with our shuttle clients, providing expert consultation to optimize their operations and strengthen our relationships. By identifying new opportunities and driving upsells, you will directly influence our B2B success and help our partners achieve their business goals. This is a hands-on, individual contributor role where your expertise will have a measurable impact.
What The Candidate Will Do
- Serve as the primary point of contact for a portfolio of B2B shuttle clients. This involves building and maintaining strong relationships, understanding their unique needs, and ensuring their satisfaction with Uber Shuttle's services.
- Tracking key performance indicators (KPIs) and conducting regular business reviews with clients to showcase the value Uber Shuttle is providing and to identify new areas for improvement.
- Working directly with clients to analyze their shuttle operations, identify inefficiencies, and provide consultative solutions to improve their service. This might involve suggesting new routes, adjusting schedules, or leveraging Uber's technology to enhance the rider and administrator experience.
- Working with internal teams like Operations, Product, and Sales to solve client issues, provide feedback, and ensure a seamless service delivery.
What The Candidate Will Need
- Experience: Minimum of 3 years of validated experience in Account Management or any customer-facing roles within the Saudi market
- Business Acumen: A solid understanding of B2B business models and the ability to connect Uber Shuttle's services to a client's broader business objectives.
- Communication Skills: Exceptional verbal and written communication skills to effectively build relationships, present data, and negotiate with clients.
- Preferred Qualifications
- Industry Experience: Previous experience in a relevant field such as logistics, transportation, or mobility.
- Consultative Sales Experience: A proven track record of not just managing accounts, but actively providing strategic recommendations and identifying upsell opportunities.
- Data Analysis Skills: Proficiency in using data to tell a story and make compelling business cases. This could include experience with tools like Google Sheets, Tableau, or other platforms.
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