Tesla P - Customer Experience Specialist, Sales - Riyadh Jobs in Riyadh Saudi Arabia
Tesla is accelerating the world’s transition to sustainable abundance. To achieve our mission, we're building a world powered by solar, enabled by battery storage and transported by electric vehicles.
We’re committed to hiring and developing top talent from around the world for any given discipline. Headquartered in Texas, we operate six huge, vertically integrated factories across three continents. With over 100,000 employees, our teams take a first-principles approach to designing, building, selling and servicing our products in-house.
Our world-class teams operate with a non-conventional philosophy of inter-disciplinary collaboration. Each member of the team is expected to challenge and to be challenged, to create, and to innovate. We’re tackling the world’s most difficult and important problems—and we wouldn’t succeed without our shared passion for making the world a better place.
AI & Robotics
We develop and deploy autonomy at scale in vehicles, robots and more. We believe that an approach based on advanced AI for vision and planning, supported by efficient use of inference hardware, is the only way to achieve a general solution for full self-driving, bi-pedal robotics and beyond.
Tesla Optimus
Create a general purpose, bi-pedal, autonomous humanoid robot capable of performing unsafe, repetitive or boring tasks. Achieving that end goal requires building the software stacks that enable balance, navigation, perception and interaction with the physical world. We’re hiring deep learning, computer vision, motion planning, controls, mechanical and general software engineers to solve some of our hardest engineering challenges.
FSD Chip
Build AI inference chips to run our Full Self-Driving software, considering every small architectural and micro-architectural improvement while squeezing maximum silicon performance-per-watt. Perform floor-planning, timing and power analyses on the design. Write robust tests and scoreboards to verify functionality and performance. Implement drivers to program and communicate with the chip, focusing on performance optimization and redundancy. Finally, validate the silicon chip and bring it to mass production in our vehicles.
Neural Networks
Apply cutting-edge research to train deep neural networks on problems ranging from perception to control. Our per-camera networks analyze raw images to perform semantic segmentation, object detection and monocular depth estimation. Our birds-eye-view networks take video from all cameras to output the road layout, static infrastructure and 3D objects directly in the top-down view. Our networks learn from the most complicated and diverse scenarios in the world, iteratively sourced from our fleet of millions of vehicles in real time. A full build of Autopilot neural networks involves 48 networks that take 70,000 GPU hours to train 🔥. Together, they output 1,000 distinct tensors (predictions) at each timestep.
Autonomy Algorithms
Develop the core algorithms that drive the vehicle by creating a high-fidelity representation of the world and planning trajectories in that space. In order to train the neural networks to predict such representations, algorithmically create accurate and large-scale ground truth data by combining information from the vehicle's sensors across space and time. Use state-of-the-art techniques to build a robust planning and decision-making system that operates in complicated real-world situations under uncertainty. Evaluate your algorithms at the scale of the entire Tesla fleet.
Code Foundations
Throughput, latency, correctness and determinism are the main metrics we optimize our code for. Build the Autopilot software foundations up from the lowest levels of the stack, tightly integrating with our custom hardware. Implement super-reliable bootloaders with support for over-the-air updates and bring up customized Linux kernels. Write fast, memory-efficient low-level code to capture high-frequency, high-volume data from our sensors, and to share it with multiple consumer processes— without impacting central memory access latency or starving critical functional code from CPU cycles. Squeeze and pipeline compute across a variety of hardware processing units, distributed across multiple system-on-chips.
Evaluation Infrastructure
Build open- and closed-loop, hardware-in-the-loop evaluation tools and infrastructure at scale, to accelerate the pace of innovation, track performance improvements and prevent regressions. Leverage anonymized characteristic clips from our fleet and integrate them into large suites of test cases. Write code simulating our real-world environment, producing highly realistic graphics and other sensor data that feed our Autopilot software for live debugging or automated testing.
Tera is the New Giga
To achieve the transition to sustainable energy, we must produce more affordable EVs and energy storage, while building factories faster and with far less investment. The key to this is terawatt-scale battery production and far more affordable battery cells.
At Tesla, we build vehicles and factories from the ground up. Now we do the same for batteries. Join us to solve the next generation of cell engineering, manufacturing, materials, equipment, and operations challenges ahead—all in one vertically-integrated team.
Engineering
Cells are optimized electrochemical, thermal, micron-scale mechanical systems designed to be manufactured at millions per day scale. Engineer the future of cell technology for energy and vehicle applications at our state-of-the-art, in-house prototyping, validation and manufacturing facilities.
Manufacturing
With cells, designing and ramping the manufacturing system is more than 90 percent of the challenge. Help us achieve terawatt-hour-scale by rethinking manufacturing processes and equipment together with our in-house equipment design and fabrication teams.
Materials
Successfully scaling cell active materials requires rethinking how we process them—from their original source in-ground or in recycled products to the final cell anode and cathode. Future Terafactories will process hundreds of metrics tonnes of active material every hour; so any energy, material or efficiency wins will lead to massive dividends. Join our effort to dramatically improve lithium and cathode processing while scaling low-cost, energy-dense silicon in our anodes.
Equipment
Build the next electrode and cell machines in our Terafactories. Design and implement the best high-speed, continuous-motion, precision-manufacturing equipment in the world in a tight-feedback loop with product and manufacturing teams.
Operations
Cell factories demand precision in materials, machine, facility and execution to build cells at the highest quantity and quality. Drive the build-out of new factories and products from concept through design, install, integration, ramp and mass production.
P - Customer Experience Specialist, Sales - Riyadh
What To Expect
As a Sales Customer Experience Specialist at Tesla, you will be the face of our brand, responsible for engaging with potential customers, capturing leads, and guiding them through a seamless sales journey. As a crucial member of our dynamic team, you will play a pivotal role in shaping the success of our business by creating meaningful connections and driving sales growth through effective lead generation strategies. You are driven by the mission of Tesla to accelerate the world’s transition to sustainable energy. You are part of a larger sales and delivery team who works closely and flexibly on all tasks. You are expected to cooperate frequently and display a one-team mentality to achieve sales and delivery targets.
What You'll Do
- Proactively engage with customers visiting the store or events to identify potential leads, creating a pipeline of prospects through active interaction and data capture,
- Provide exceptional customer service by understanding customer needs, answering their questions and objections, and selling potential leads on the test drive experience, ensuring a positive and memorable experience,
- Execute successful lead capture strategies during events, ensuring maximum engagement and conversion opportunities,
- Efficiently manage and organize captured lead data, maintaining accuracy and completeness in CRM systems. Regularly update customer profiles with relevant information obtained during interactions,
- Build value for customers, understanding their requirements, presenting our vehicles, and effectively communicate the value proposition to drive conversion,
- Collaborate with sales teams, and other relevant departments to align strategies, share insights, and contribute to the overall improvement of the lead capture, sales processes, and product proposition,
- Maintain a positive and professional attitude at all times, providing an excellent customer experience that is reflective of Tesla's values.
What You'll Bring
- Excellent interpersonal skills with a natural ability to build rapport and engage with customers.
- Strong knowledge of Tesla's products, including vehicles, solar panels, and energy storage solutions,
- Ability to communicate information in an easy-to-understand manner,
- Proven track record of delivering excellent customer experiences,
- Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment,
- Flexibility to work on weekends and evenings as required,
- A passion for Tesla's mission to accelerate the world's transition to sustainable energy,
- GCC Driving license.
Join the mission, apply today.
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