Trendyol Group Seller Operations Professional Jobs in Riyadh Saudi Arabia

 We were founded in 2010 with a dynamic and agile start-up spirit. Since then, we have grown into a decacorn, backed by Alibaba, General Atlantic, Softbank, Princeville Capital, and several sovereign wealth funds.

We believe that technology is the driver; e-commerce is the outcome. Thanks to our dedicated team, we are one of the top five e-commerce companies in EMEA and one of the fastest-growing e-commerce companies in the world!

We deliver more than 2.5 million packages every day across 35 countries. We offer our 40 million customers a flawless shopping experience.

Dreaming big is in our DNA: We're gearing up to be the leading global e-commerce platform. As a dynamic and passionate company, we are constantly growing with Trendyol Tech, one of the top R&D centres; Trendyol Express, the fastest growing delivery network; Dolap, the largest second-hand goods platform; and Trendyol Go, our instant food and grocery delivery service.

And we’re not done yet! Now, we are on a journey to expand the positive impact we create to international markets. After kicking off our expansion in Europe in 2021, we entered Azerbaijan and the Gulf region in 2023, and most recently launched in Central and Eastern Europe in 2024.

We believe in the mindset of continuous learning and strive to be better every day. At Trendyol, continuous learning isn't just the motto - it's also the mindset for growth. How do we embrace this growth mindset? We offer a variety of learning opportunities to our teams, enabling them to upskill in their current roles or reskill themselves to expand their impact. We support our teammates with learning journeys that consist of various tools and methods, external speakers to peer-to-peer mentoring sessions. We provide a Training Allowance, which team members can tailor their own journey with financial support of Trendyol. Last but not least, we learn on the job through job enrichment and rotation opportunities to strengthen their different skills. We also recognize the importance of diversifying our skill sets through different experiences. This involves agile circles of taking action, monitoring results and iterating whenever necessary, learning from our mistakes, stepping out of our comfort zones in new business initiatives, and our mindset of continuously looking for better ways to deliver our responsibilities.

At Trendyol, diversity is more than a facet of our culture; it's the bedrock of our business philosophy and the reason our platform exists. Our team, representing 34 nationalities, embodies our commitment to innovation and growth through a rich tapestry of backgrounds and perspectives. We ensure that every voice is heard, integrating diverse viewpoints directly into our decision-making processes, thereby eliminating the need for traditional hierarchical structures. Inclusivity is a key driver in our recruitment strategy and daily operations. Tools like Slack encourage an open exchange of ideas, encapsulating our belief in the power of teamwork. Through regular feedback and surveys, we cultivate a collaborative environment where every contribution is valued and plays a role in our ongoing evolution. We champion inclusivity by empowering sellers from diverse backgrounds to grow their businesses with us, regardless of their background. This approach to diversity permeates every aspect of our operations, underscoring our mission to be an inclusive and innovative platform.

We are committed to being a sustainable e-commerce platform that delivers a positive impact on people and the planet. The Trendyol Sustainable Impact Plan is a guide to how we are growing responsibly with our stakeholders. 1. PLANET Climate change is a global emergency that requires coordinated solutions at all levels. We are committed to transforming our operations and protecting our planet. We have identified three areas where we can make a significant impact: Carbon Reduction, Packaging & Waste, and Sustainable Production. 2. PEOPLE We are committed to creating a positive impact on our team, our business partners, and the communities in which we operate. We empower our team by celebrating everyone’s uniqueness and creating equal opportunities for all. We reflect this approach throughout our entire value chain as we work with our partners to support and grow local economies and businesses. We are a proud supporter of women’s empowerment initiatives and provide the next generation with cutting-edge educational opportunities.

Seller Operations Professional

About The Role

As a Seller Operations Professional, you will play a key role in ensuring smooth collaboration between our sellers and internal teams. Your daily work will focus on monitoring operational algorithms, identifying potential seller issues, and providing timely solutions. You will support key accounts through proactive communication, training, and follow-ups, while also gathering feedback to improve processes. On a monthly basis, you will analyze seller performance, share results, and encourage adoption of value-adding processes such as fast delivery programs. This role requires strong coordination, problem-solving skills, and the ability to build lasting relationships with sellers.

Responsibilities

• Coordinate with sellers to ensure customer orders are delivered on time and in full.
• Work closely with sellers and internal teams on product procurement and availability.
• Manage daily operational processes and maintain clear communication with sellers.
• Visit and train sellers on-site to improve operational standards and practices.
• Prepare and share operational quality metrics and performance reports.
• Monitor seller performance, follow up on improvement areas, and lead related projects.
• Support the coordination and implementation of operational processes in new countries.

Expected Qualifications

• Bachelor’s degree in Engineering, Management, or a related field.
• Extensive experience in supplier or seller management.
• Strong command of MS Office, especially Excel.
• A data-driven mindset with strong analytical and problem-solving skills.
• Excellent communication and collaboration skills; proven team player.
• Fluency in English and Arabic communication, both written and verbal.