Red Sea Global Hospitality Food & Beverage Order Taker Jobs in Saudi Arabia
Welcome to the next generation of hospitality excellence. We're on a mission to recruit the finest in our industry - seize the opportunity to become part of this pioneering team.
Our focus is on prioritizing both people and planet, demonstrating a better way to positively impact the places where we live, work, and travel. Our unique hotels and resorts offer career opportunities for both emerging professionals and seasoned hotel industry veterans.
Stay tuned for updates, and don't miss the chance to be part of the most thrilling chapter in our trade.
Red Sea Global Hospitality Food & Beverage Order Taker
Join Red Sea Global Hospitality and become part of a team leading the change in responsible development and regenerative tourism.
- Job title: Order Taker
- Department: Food & Beverage Department
- Reporting to: Food & Beverage Manager/Supervisor
- Property: Shebara Resort
About Us
Welcome to the next generation of hospitality excellence. We're on a mission to recruit the finest in our industry - seize the opportunity to become part of this pioneering team. Our ethos is deeply rooted in Respect, Responsibility, Passion, and Collaboration, values that guide us in creating extraordinary experiences for our guests and a thriving workplace for our team. We offer more than just a job - we provide an opportunity to shape the future of luxury hospitality.
The Role
The Order Taker is responsible for accurately receiving and processing guest orders within the luxury hotel’s dining establishments. This role involves providing exceptional service, ensuring accurate communication with the culinary team, and enhancing the overall dining experience.
Key Areas of Responsibilities
- Order Management: Take guest orders promptly and accurately, ensuring clarity in communication regarding food and beverage preferences.
- Menu Knowledge: Maintain an in-depth understanding of the menu offerings, including ingredients, preparation methods, and daily specials, to assist guests with their selections.
- Guest Interaction: Engage with guests to provide personalized recommendations and address any dietary restrictions or preferences, ensuring a high level of service.
- Communication with Culinary Team: Relay orders to the culinary team accurately and efficiently, ensuring timely preparation and delivery of food and beverages.
- Payment Processing: Handle guest payments accurately, including cash and credit transactions, and ensure proper accounting of all sales.
- Feedback Collection: Gather feedback from guests regarding their orders and overall dining experience, communicating any concerns to management promptly.
- Collaboration: Work closely with waitstaff and culinary team members to coordinate service and maintain a seamless dining experience.
- Health and Safety Compliance: Adhere to all health, safety, and sanitation regulations regarding food and beverage service, ensuring a safe environment for guests and team members.
- Assisting Team Members: Provide support to other team members as needed, including running food, clearing tables, and restocking supplies.
- Exciting opportunities for personal and professional development at all levels, featuring targeted development programs aimed at equipping you for your next career move.
- Competitive compensation package.
- Access to exclusive perks, complimentary nights, and benefits within Red Sea Global Hospitality.
- Health Insurance coverage whilst in service.
- A supportive and inclusive work environment that values diversity and collaboration.
- Employee Recognition Programs
- Daily meals on duty and uniform dry-cleaning services.
- Year-round events of social, wellness programs, charity drives, and sports activities.